Stripe Integration

Formulr integrates with Stripe to allow you to collect payments directly in your forms.

Use Cases

• Paid registrations: Events, training, subscriptions
• Orders: Products, services
• Accepted quotes: Payment after validation
• Donations: Fundraising

Configuration

Stripe integration is native in Formulr. You don't need to create your own Stripe account, everything is managed by Formulr.

Enable Payments

1. Settings > Payments
2. Enable the feature
3. Select the environment:
   • Test: For development (fictitious payments)
   • Production: For real payments
4. Save

Add Payment to Form

Payment Module

1. In the campaign editor, add the Payment module
2. Configure options:

Option	Description
Amount	Fixed or calculated
Currency	EUR, USD, GBP...
Description	Displayed label
Payment methods	Card, SEPA, etc.

Fixed Amount

For a single price:

Amount: 49.00 €
Description: Training registration

Variable Amount

For an amount based on responses:

Amount: {{ responses.quantity.value[0] * 25 }}
Description: {{ responses.quantity.value[0] }} items at 25€

Free Amount

Let the user choose:

Type: Free amount
Minimum: 5 €
Suggestion: 20 €
Maximum: 500 €

Payment Methods

Credit Card

Accepts:

• Visa
• Mastercard
• American Express
• French bank cards

SEPA Direct Debit

For recurring or deferred payments:

1. User enters their IBAN
2. A SEPA mandate is created
3. The debit is processed

Apple Pay / Google Pay

One-click payment on mobile:

1. Enable in Stripe settings
2. Buttons appear automatically

Payment Process

Standard Flow

1. User fills out the form
2. At payment step, they enter their information
3. Stripe secures the transaction (3D Secure if necessary)
4. Payment is confirmed
5. Response is saved

Deferred Payment

To pay after validation:

1. Form is submitted without payment
2. You validate the request
3. A payment link is sent
4. User pays
5. Status is updated

Installment Payment

With Stripe:

• 3x or 4x without fees (depending on your plan)
• Configuration in Stripe Dashboard
• Automatically offered if enabled

Payment Tracking

In Formulr

Each response displays:

Information	Description
Status	Pending, Paid, Failed, Refunded
Amount	Sum paid
Date	Payment date
Reference	Stripe transaction ID

In Stripe

Find all details:

1. Stripe Dashboard > Payments
2. Search by reference or email
3. View complete history

Receipts and Invoices

Automatic Receipt

Stripe automatically sends a receipt to the payer's email.

Custom Invoice

Generate an invoice from Formulr:

1. Create a PDF invoice template
2. Include payment variables:

Invoice no. {{ payment.reference }}
Date: {{ payment.date | date: "%m/%d/%Y" }}

{{ payment.description }}
Amount: {{ payment.amount }} {{ payment.currency }}

Paid by card on {{ payment.date | date: "%m/%d/%Y" }}

Workflows with Payment

Payment Notification

[Payment received]
    ↓
[Send confirmation email]
[Notify team]

Conditional Processing

[Payment received]
    ↓
[If amount > 1000]
    → [Assign to VIP]
    → [Generate premium invoice]
[Else]
    → [Standard processing]

Failed Payment

[Payment failed]
    ↓
[Send alternative payment link]
[Notify support]

Refunds

From Formulr

1. Open the relevant response
2. Payment tab
3. Click Refund
4. Choose: Total or Partial
5. Confirm

From Stripe

Refunds made in Stripe are automatically synchronized.

Test Environment

Test Cards

Use these numbers in test mode:

Number	Result
4242 4242 4242 4242	Successful payment
4000 0000 0000 0002	Declined payment
4000 0000 0000 3220	3D Secure required

Dates and Codes

• Date: Any future date
• CVC: Any 3 digits
• Postal code: Any 5 digits

Security

PCI DSS

• Formulr never stores card data
• Everything goes through Stripe's secure servers
• Automatic PCI DSS compliance

3D Secure

• Automatically enabled according to the bank
• Reduces fraud and disputes
• Transfers liability to the bank

Webhooks

Formulr uses Stripe webhooks for:

• Real-time payment confirmation
• Management of pending payments (SEPA, etc.)
• Refund notifications

Pricing

Payment fees are included in your Formulr subscription. See our pricing page for more details.

Troubleshooting

Common Errors

Error	Cause	Solution
"Card declined"	Card declined	Request another card from customer
"Insufficient funds"	Insufficient provision	Customer must fund account
"3D Secure failed"	Authentication failed	Retry or another card

Check Configuration

1. Settings > Payments
2. Verify environment is correctly selected
3. Test with test card in Test mode

Next Steps

• Workflows - Automate after payment
• PDF Templates - Custom invoices
• Notifications - Confirmation emails