Managing Responses
The Responses tab of your campaign centralizes all received submissions.
Overview
The response list displays:
| Column | Description |
|---|---|
| Respondent | Name or email of the user |
| Status | Current state of the response |
| Date | Creation date or last activity |
| Progress | Completed steps |
| Owner | Assigned team member |
Filters and Search
Search
Use the search bar to find a response:
- By name
- By email
- By content
Status Filters
Filter responses by their state:
- In progress: user hasn't finished
- Completed: all steps are filled
- Validated: approved by your team
- Rejected: non-compliant, needs correction
Response Detail
Click on a response to see the detail:
Header
- Respondent information
- Current status with quick actions
- Creation date and last modification
Content
Complete view of entered data:
- Organized by section
- Uploaded files with preview
- Captured signatures
Actions
- Validate step: approve the current step
- Reject: request corrections
- Archive: file the response
Side Panel
Additional information:
- Action history
- Internal notes
- Generated documents
- AI summary (if configured)
Statuses and Workflow
Response Lifecycle
Created → In Progress → Completed → Validated
↓
Rejected → In Progress (corrections)Changing Status
- Open the response detail
- Click on the corresponding action button
- Add a comment if necessary
Notifications
The user is automatically notified of status changes.
Bulk Actions
From the response list:
- Select multiple responses (checkboxes)
- Choose an action from the menu
- Confirm
Available actions:
- Export to CSV/Excel
- Archive
- Assign an owner
Document Generation
For each response, you can generate PDF documents:
- Open the response detail
- Click Generate a document
- Select the template
- The PDF is created with the response data
Electronic Signature
If your template contains signature areas:
- Generate the document
- Launch the signature procedure
- Track progress in the panel
Data Export
Individual Export
In the response detail:
- Download attached files
- Generate a summary PDF
Bulk Export
From the response list:
- Select responses or "Select all"
- Click Export
- Choose the format (CSV, Excel)
Next Steps
- Workflow and statuses - Customize the lifecycle
- Data export - Retrieve your data
- PDF templates - Generate documents